Your Best Virtual Program Experience

Some library programs and meetings are presented virtually, using online platforms like Zoom, Facebook Live, or streamed over our YouTube channel. To make the most of your experience, we're offering a few tips.

Be tech ready

For online programs, check your device's capabilities well before the program begins. Make sure your app or version is up to date, that your camera and microphone, if using, are working, and check your Internet connection. If you are having trouble with Zoom, try this user guide.

Locate your invitation

Look for your program invitation several hours before the program is scheduled to begin. It should come via library email; be sure to check your junk/spam folders. The invitation will contain a link to the program host site. If you haven't received an email an hour before program time, call the library at 734-397-0999 and get connected to a reference librarian.

Be on time

Using the link in the email, log in to your session at least 5 minutes prior to the start time. Depending on how the meeting is set up, you may enter a waiting room and then be admitted when the host is ready.

Practice good meeting etiquette

Mute your microphone, keep your video on, use the chat box to ask a question or use the "raise hand" button in Zoom, or visually raise your hand. Download our guide for more tips.

Be respectful

Treat the host/presenter and other participants with respect. Patrons attending online presentations are subject to the library Patron Code of Conduct. Be patient and kind--virtual programs are a new experience for many people.

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