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Before you contact us with a question, please check our FAQs and Tips to see if your answer is there.

Still need help or want to leave a comment? Use the Contact Form at the bottom of this page.

Top FAQs

  • Your default PIN is the 8-digit birthdate (MMDDYYYY) associated with your account. For example, if your birthday is May 15, 1991, your PIN is 05151991.  Once you log into your account, you can change your PIN to a number of your choice. Your PIN must be at least 7 digits and no longer than 13 digits, and can only be numbers.
  • Library cards must be renewed periodically to ensure we have your up-to-date address and contact information on file and verify your residency.

    To renew your card, please come in person to the Check Out Desk with your photo ID. If your ID does not show a Canton, MI address, please bring proof that you live, work or go to school in Canton.

    Patrons who live in Canton can call 734-397-0999 for a one-time-only 90 day temporary renewal. Please visit the library within the 90 days to renew your card in person.

  • The goals of the ELL program are to

    • gain fluency and confidence in English as a non-native speaker, 
    • meet people and make friends, and
    • help other English Language learners gain confidence and skills.
  • Fines and fees can be paid by cash, check or credit card at the library (Check our current hours to ensure we are open).

    If you owe more than $1, you can also pay by credit card online through your account. To pay online, log in and under "My Borrowing" click on "Fees." Please call us at 734-397-0999 if you need help.

    Unfortunately, we cannot accept replacement copies of lost materials. Learn more about fines and fees.

  • When you sign up for a library card, you are automatically provided with a default PIN (Personal Identification Number). Your default PIN is the 8-digit birthdate (MMDDYYYY) associated with your account. For example, if your birthday is May 15, 1991, your PIN is 05151991. Your PIN will be used when you manage your account online or to check out materials in the library.

    If you want to change your PIN, log in to your library account and go to My Settings. 

Library Tips

Library Tips

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