Check My Account by Text

You can use Shoutbomb to manage a variety of aspects of your account by using specific keywords.

Once you have signed up for text messaging, you can text any of these commands to 833-568-7876 to interact with your account. You can interact with your account using Shoutbomb at any time of the day, even if the library is closed. 

  • ra - request to renew all eligible items
  • hl - request a list of your items on hold
  • addcard - add additional library cards to your text message notices
  • addemail - request to update your profile with an email address
  • dropcard - remove one or more additional cards linked to your account
  • dropemail - update your profile by deleting your email
  • help - request detailed descriptions of how to use each keyword
  • ioweu - request your current total of fees for each library card
  • mybooks - view the status of all your library items
  • mycards - request a list of all library cards registered to your phone
  • quit - turn off the text messaging service 
  • resend - resend the last message from Shoutbomb
  • signup - register for text messaging service
  • switchphone - if you have changed your phone or phone number
  • test - test your connection to Shoutbomb
  • holds - toggle notices for holds on or off (this is automatically on when you register)
  • renew - toggle notices for renewals on or off (this is automatically on when you register)
  • fees - toggle notices for fees added to your account (this is automatically off when you register)