Spotlight On: Curbside Pickup

It's that time of the year when the days get colder and the roads icier. While falling leaves and sparkling snow are two of the many wonderful things about living in Michigan, sometimes it's hard to convince yourself to brave the chill. 

To make it easier for you to get your materials on even the ickiest of days, we offer curbside pickup so you don't have to get out of the car.

To schedule a curbside appointment, click on the link included in your holds pickup notification. Appointments are available during the following hours:

  • Monday-Thursday: 10:00 AM-7:00 PM
  • Friday-Saturday: 10:00 AM-5:00 PM
  • Sunday: 1:00-5:00 PM

At the time of your appointment, park in one of the four designated parking spots in the east lot (the parking lot to the left as you drive in, or to the right as you exit the building) and call the number listed on the sign. We'll gather together any new holds that come in for you and bring the items right out to your car, so no need to make more than one appointment.

We are not able to accept returns or handle account issues via curbside, but our outdoor book drop is open 24 hours, and we are happy to help with any account issues over the phone, in-person at the Check Out Desk, or online

If you just can't get out from under the covers (we've been there), check out our e-media options that let you stay nice and toasty in bed. 

Did you know you can also receive text message notifications when your holds are ready or your items are due? Learn how to sign up for Shoutbomb text messages.

Not sure how to place holds? See our FAQ.

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