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staff helpfulness

Hello, I just returned from the library where I was helped at the resource desk by Kelly (but spelled in the Gaelic language). She was so patient in her assistance to help me download books to my Kindle. As a regular visitor to the library I am frequently amazed at the kindness and helpfulness of the staff, but sadly fail to recognize their actions to the Director or Supervisor. People seem so eager to complain but sadly not to compliment - I wish to compliment the staff at CPL and also to recognize Kelly for her patience and sunny personality.
 

Comments

eva
Mon, 2014-01-27 16:10

Thank you for taking the time to let me know how my staff are meeting your needs. I am not surprised to hear that our librarian provided you with excellent service and expert assistance, and I am sure that your compliments have made her day!

Thank you for your patronage of the library. We look forward to continuing to serve you well in the future.

Best,
Eva Davis, Director