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Hi, I placed an available item on hold this morning, will it be ready for pick up today? I've never placed a hold on an available item before, so I'm not sure how long it takes. I'm picking up something else tonight and was hoping to get them at the same time. Thanks!


Wed, 2013-06-19 13:48

Thanks for writing to us. The item that you asked us to hold for you is ready to pick up, which means you timed your request just right! We run our “available hold” list at around 8:00 each morning, so any hold requests that are placed in the early morning hours, make it on to the list and we are able to retrieve and process them the same day. Any requests that are made after 8:00 am print out on the next day’s list, so we don’t search for them until we run the list on the following morning. Thanks again for contacting us and for taking advantage of our popular available holds service! See you soon at the library.

Colleen Kibin
Mon, 2013-07-15 19:52

How do you know when an item comes in that you have requested? I had an item show up in my holds on Saturday but the item was not on the hold shelf. Do I receive an email when it comes in? Thank you.