Extending the borrowing time
I am trying to renew my checked out time since 3 days. Your website does not allow me to do it. I am out of country for 15 days, I get an email today saying that I unpaid fines will be sent to collection.
Please let me renew my checked out item and let me pay any fines.
I cannot access my patron record since 3 days of frantic trying. I am unable to call the library due to time difference .