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Hold Didn't Work??

i put a hold on divergent by veronica roth, actually i was the one who suggested the library buy it. we got an email that said it was ready for pickup, so we went to the library but it wasn't there! i just want 2 inform u that now i probably have to wait another 2 months or so 2 get it, and i really wanted it :(. but that really isnt the problem, i just wanted 2 let u know there might b a problem with ur requesting form on the website. thanks for ur time! :)


Tue, 2011-08-02 18:10
Thank you so much for contacting us about your hold. I looked at the canceled holds on your account and Divergent was indeed put on the hold shelf for you on July 10th. It was not picked up in the allotted 4 days so the hold was canceled. Next time you are in, stop at the check-out desk and make sure the contact information we have for you is correct. If you have anymore questions, please let us know. Anna