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Patron Service Improvement Project

Library construction is complete!

Thank you for your patience as we worked to make improvements to our library. Work was completed on time and under budget.  To see a photo album of the process, check out our Facebook album or Flickr set.

Patron Service Improvement Project (PSIP) Information

The library embarked on a construction project to renovate patron service points in the central area of the library to accommodate the changing ways our patrons use the library and to fulfill our core values of Relevance, Access, Integrity and Leadership.

These changes provide improved patron service with one access point for all services, including circulation and reference help. The new configuration is designed for one-on-one interactions and reflects the library's 2012 strategic plan and commitment to service excellence.

During the construction, some areas of the library were inaccessible to patrons. The main entrance was closed for a period of two weeks except for access to the Community Room, Jungle Java Express and restrooms. Other areas of the library were also  inaccessible to the public for periods of time.

The Patron Service Improvement Project accomplished the following:

  • Bring this area of the library into compliance with the  ADA
  • Improve traffic flow
  • Provide more personalized reference help
  • Deliver an efficient checkout desk experience
  • Add more self checkout stations
  • Centrally locate and consolidate printer/copier work area
  • Create additional seating areas
  • Replace worn flooring
  • Updated technology


The budget for the project is $361,733. As a result of careful financial stewardship and community support for this planned expenditure, the library will pay for the project with a one-time fund balance transfer of $346,733 and an additional $15,000 from the 2014 operating budget.

Additional Information

View the floor plan.

Follow the progress of the PSIP on Flickr, Facebook and Twitter.

CPL_PSIP_PLAN_1-9-14.pdf403.87 KB
PSIPFact_Sheet.pdf129.85 KB