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Sort by due date does not work

Hello, The sort by due date feature on your website has not been working for a few days now . I've been trying since Wed but get an error on the page. I normally renew books based on the due date sorter and I'd incorrectly assumed that some videos that were due on 12/16/09 were renewed,but realized a day later that the due date feature was not working since the videos were listed at the bottom of the page. Can you please reverse these late fees on those videos?

Comments

cpl_admin
Fri, 2009-12-18 13:04

Thank you for contacting us regarding the functionality issues in the My Account section of our site.

On Wednesday we performed an upgrade of the system that controls our catalog. In the upgrade, the vendor updated the JavaScript code that makes actions happen in your account. At CPL, though, we combine all the JavaScript files and make them as small as possible to make the catalog as fast as it can be. In the process, the code we were serving was outdated, meaning the page was writing checks that the code could not cash. We have now fixed this issue and sorting by Due Date works again.

Since it was an error on our part, we went ahead and cleared your fines related to this problem.

Thanks again for letting us know about this issue. Have a great day.