With respect, could I please ask that you enforce policy with regards to cell phone use and excessive noise? (I know that you have a policy against cell phone use in the library. I assume that you have one about noise as well.) I am posting this from the library. I've just had to get up and move from my place to another part of the library because two individuals sitting at the table next to me entered, sat down, and proceeded to have a very noisy conversation that disturbed myself and some other people in the area. They talked, laughed, giggled, and made no effort to keep quiet despite the fact that their noise was disturbing everyone around them. Further, one of them took at least two cell phone calls while I was there. One of your employees sat at a desk on the other side of their table and did nothing to encourage them to respect the policies of the library or other patrons in the area. I finally couldn't take it any more and left. This is the second time that something like this has happened to me at a public library. (My other experience was of a gentleman who decided to play a portable DVD player in a study cubicle, much to the dismay of other people working around him.) It's a shame that our libraries are not as quiet as they once were. Thank you for your attention to and consideration of my concerns.