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Can't put a CD on HOLD??

I have been try to put a CD on hold (Kiss & Tell Selena Gomez) for the last 15 minutes. I can login to your site; but, every time I enter my name and library card number to request the hold for the CD, I get an error box. It's driving me nuts! I have tried every option. I know my name and have my library number memorized. Can you put the CD on hold for me? And, then tell me what's going on? Thank You!

Comments

mclaughc
Tue, 2009-11-24 15:13

The reason you aren't able to place a hold is that your account is not active in our system. Please come to the Checkout Desk with photo ID (like a drivers license, with your current address) and if you are eligible, we will issue you a borrower's card.