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Can't put a CD on HOLD??

I have been try to put a CD on hold (Kiss & Tell Selena Gomez) for the last 15 minutes. I can login to your site; but, every time I enter my name and library card number to request the hold for the CD, I get an error box. It's driving me nuts! I have tried every option. I know my name and have my library number memorized. Can you put the CD on hold for me? And, then tell me what's going on? Thank You!


Tue, 2009-11-24 15:13

The reason you aren't able to place a hold is that your account is not active in our system. Please come to the Checkout Desk with photo ID (like a drivers license, with your current address) and if you are eligible, we will issue you a borrower's card.