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I've been listening to audio books from the library for close to 3 years. Recently I've noticed that the last CD in the book has some sort of covering adheared to the CD. The extra thickness causes "load error" or "eject error" when loading or ejecting this CD. What is the purpose of the covering?
 

Comments

mclaughc
Thu, 2010-01-07 10:20

The covering that you've noticed on discs, especially the last disc in a book on CD set, is a new RFID tag. We have adopted a new ISO-compliant RFID system and within the next few days, in fact, there will be activity at the entrance, the Checkout Desk, and at the self-check machines as the new system is implemented. We will end up with three additional self-checks (we were unable to add any equipment with our former proprietary RFID system) and increased efficiency. Our circulation has grown to over 2,000,000 checkout transactions a year, and we are unable to add staff due to our reduced budget--so we have to look for savings wherever we can. With the new RFID tags you noticed, which are also on DVDs, video games, and music CDs, our staff won't have to take the time to open each case to verify that the disc inside is the right one.

Other libraries around the country that have used this new RFID system for the last few years have found discs with the RFID tags on them to cause very few problems. We nevertheless did our own tests in car players as well as home players and didn't have any trouble. It is disappointing to hear that you received an error message and we're hoping that subsequent attempts to insert the disc worked.

Thank you for the opportunity to describe our efforts to improve service to our users.

Yoko Ohtsuka
Wed, 2010-01-13 14:04

How can I delete audio books from MP3 Zune player? I deleted the ebooks from Overdrive Media, but they didn't not remove from my MP3 player.

Catherine Dewey
Mon, 2010-02-08 20:45

I obtained "LEAN MEAN THIRTEEN" from Janet Evanovich. I just discovered in listing to this audio book that disc 6 is missing. Do you have this dics?
Thank you for your time.

Cathy Dewey

mclaughc
Tue, 2010-02-09 09:59

We do not have disc 6 of the book on CD "Lean Mean Thirteen". We have put a note in your record indicating that disc 6 is missing and will try to contact the last patron who borrowed it to see if he/she might still have it. After you return the set we will order a replacement disc if we haven't been able to recover it. We apologize for the inconvenience.