Going "OFF-LINE" - - -

1 reply [Last post]

Mon, 11/08/2010 - 17:03

scottsr

Participant

Offline

Joined: 07/13/2010

Could someone explain why this site seems to go
"OFF-LINE" so frequently??
I get on here daily and at all hours of the day
and I have noticed (especially in the last month)
that this site is going off-line quite a lot - - -
in fact, it has happened to me
THREE TIMES IN THE LAST WEEK !!!
Are there some changes being made behind-the-scenes
or perhaps improvements being added that we don't
know about that are causing this?
Thank you.
ju2ne

Mon, 11/08/2010 - 17:41

Brad Czerniak

Administrator

Offline

Joined: 09/02/2008

ju2ne,

Thank you for contacting us regarding a possible issue with our website.

So we can better diagnose the problem, could you please provide as many details as possible regarding our site's off-line status?

What does the site appear like when off-line? Does a message display that says "this site is offline" or is it completely blank?
Has there been any sort of pattern to when the site appears off-line? Is it at a particular time of day or minute of the hour?
Is this site behavior tied to any particular page or task that you've observed?
Do you have a fast and reliable internet connection?

Any details you can provide regarding this issue would be appreciated.

Thank you again for writing us today!

Canton Public Library

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