Substitute Librarian

POSITION SUMMARY

Under the direct supervision of the Librarian Manager, the Substitute Librarian is responsible for providing reference, readers’ advisory and technology assistance to library patrons of all ages. This position is classified as a temporary, part-time, on-call position; provides no benefits, and is non-exempt from overtime. The nature of the work requires daytime, evening, and weekend hours.

 

PRIMARY DUTIES AND RESPONSIBILITIES

  • Provides Reference, Readers’ Advisory, and Roving services to the public.

    • Accurately and efficiently answers patron questions in various forms, including library account information, finding collection items and checking out materials.

    • Assists and trains patrons in the navigation of the library’s website and other online services. Demonstrates and troubleshoots the use of equipment, software, and other technology.

    • Performs reader’s advisory by suggesting age-appropriate materials to patrons.

    • Refers patron queries and issues beyond the Substitute Librarian’s scope of authority to the Librarian-in-Charge or library administration as appropriate.

  • Promote the Library as a safe space for patrons of all types.

    • Greets and assists patrons throughout the entire library, assessing patron needs and referring as needed.

    • Maintains neat and orderly library appearance.

    • Enforces library policies using a polite and professional approach.

  • Stays informed of library news and events via review of all forms of library communication: website, email, SharePoint, library newsletter and blog.Contributes content as appropriate.

  • Accepts special assignments or duties in support of the library’s goals and objectives.

 

REQUIRED QUALIFICATIONS AND SKILLS

  • Master’s degree from an ALA-accredited library science program.

  • One year of experience in a customer service environment.

  • Proficiency with common computer applications, including Microsoft Office and the Internet.

  • Punctuality and dependability.

  • Consistent display of public service attitude that reflects the library’s values. Ability to work with patrons of varied backgrounds, ages, and abilities.

  • Knowledge of library operations and services, including an understanding of and adherence to fundamental principles of open access to library materials and the privacy rights of patrons.

  • Ability to exercise initiative and independent judgment.

  • Ability to maintain a calm atmosphere, ensure safety, and respond to emergencies.

  • Written and verbal communication skills at the level typically acquired with the completion of a Master’s degree.

 

PREFERRED QUALIFICATIONS

  • Prior professional experience in a public library.

     

ESSENTIAL PHYSICAL FUNCTIONS

  • Ability to lift and carry boxes up to 25 lbs. and push carts weighing up to 200 lbs.

  • Ability to sit, stand, and walk for long periods of time, and the ability to bend, reach, stoop, or crouch when assisting patrons.

  • Sufficient clarity of speech and hearing which permits the employee to communicate in writing and verbally.

  • Sufficient vision which permits the employee to produce and review a wide variety of materials in both electronic and hard copy form.

  • Ability to work effectively under stressful conditions in a fast-paced environment.

 

HIRING RANGE AND HOURS PER WEEK: 
$16.87 to $18.76 per hour and varied hours as needed, including evenings and weekends
APPLICATION INFORMATION: 

Only complete application packets (which include a current CPL application form, resume and cover letter) received or postmarked by 6:00 PM on Sunday, December 16, 2018  will be considered.

Incomplete application packets will not be reviewed.

 

Submit application packets to:
Marian Nicholson — Business Services
Canton Public Library
1200 S. Canton Center Rd.
Canton, MI 48188
nicholsonm@cantonpl.org

 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job description is not a contract between the library and the employee. The library reserves the right to revise this job description at its discretion.

The Canton Public Library is an EEO employer.